Developing a Marketing State of Mind
Billy Joel may have had a New York state of mind, but your company has to stretch a bit farther. Marketing is a 24/7 task. It has to be. If marketing is not part of your daily business life—the breath of your company—your company will cease to exist. Like humans and oxygen, your business needs marketing to survive.
Seem like strong words? Not really. The only problem with marketing is that it has gotten a bad rap. You probably think your business doesn”t need marketing to succeed. You don’t need any of that high falutin’ marketing—hat’s just for the big guys with the big bucks. Or maybe you are a nonprofit and “selling” yourself doesn’t seem altruistic—and you are there to help after all.
The Five Ws
Regardless of the services you sell or offer, no one will know you exist if you don’t “get the word out” on who you are, what you do, etc. The basics—who, what, where, when and why—need to be communicated, and in the appropriate manner.
Also, marketing doesn’t have to be expensive. It can be as simple as a follow-up call to a customer you haven’t heard from in three months. (And you know this because your database of clients has a tickler file for calling them, right?)
Marketing can be just showing up at local business events, like the Chamber of Commerce, to network. It can be giveaways, like a pen with your company name on it or it can become more: a quarterly newsletter that communicates the recent events at your organization, or a Web site that is regularly updated to educate or sell your products and services.
Marketing is simply communicating with your audience on a regular basis. Marketing isn’t such a bad word after all.
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